Privacy policy

Information we collect

When you contact us by phone, WhatsApp or the enquiry form, we receive the details you choose to share, such as your name, phone number, email address, visa type and message. If we work on your case, we may also handle documents you provide, such as passport copies, forms and supporting papers.

How we use it

We use your information only to respond to your enquiry, prepare your application, book appointments, arrange travel support you ask for, and communicate with you about your case.

Sharing

We share information only where needed to do the work you ask for, for example with embassies, consulates and appointment or travel providers. We do not sell your personal information.

Enquiry form

Details you submit through the enquiry form are saved in a private, password-protected database and emailed to our team. They are used only to respond to your enquiry and are deleted when no longer needed. You can ask us to delete them at any time.

Analytics and cookies

This website may use Google Analytics to understand how visitors use the site. It collects anonymous usage data such as pages viewed and device type. You can block analytics cookies in your browser settings.

Keeping your information safe

We keep your documents and records only as long as needed for your case and take reasonable steps to protect them. You can ask us to correct or delete your information at any time.

Contact

For any privacy question, write to us at B1, Fatima Center, Queens Road, Lahore, Pakistan or see our contact page.